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Returns & Exchanges

Returns and Exchanges Policy

Whilst shopping at Nicora Boutique, we ask that you please choose your item carefully as we do not offer store credit, refunds or returns if you change your mind.

By shopping Nicora Boutique it is made known to our customers that our inventory is 'preowned' with the acceptation our garments are not brand new or bought directly from wholesale manufacturers.

Although our inventory is inspected very carefully and our descriptions of listings are written as accurately as possible, on the rare occasion we may overlook a fault in your garment and if so, please contact us directly so we can rectify this issue as we see fit. 

Due to the 'second hand' nature of our inventory, returns are only accepted upon the rare occasion that:

  • The incorrect garment has been sent to you
  • The garment was inaccurately described
  • The garment is faulty

Please note that if a 'return' is necessary, all postage costs will be excluded in the refunded payment and payment may not always be refunded in the same payment method, this will usually be made via Bank Transfer or cash. 

We try our utmost hardest in providing you with beautiful apparel at exceptionally low prices and we hope to provide you with a hassle free shopping experience with us.

 

All querys will be responded to within 48 hours AEST
We appreciate your patience and understanding,
for further query's please contact us at: info@nicoraboutique.com

 

Happy Shopping Xx

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