Returns Policy

Nicora encourages customers to please choose wisely as we do not offer Store Credit, Refund, Return or Exchange for change of mind or incorrect sizing. 
We recommend using our Sizing Guide for measurements or trusting the 'suggested fit' on the listing. 

It is public knowledge that most of our garments are previously owned, and with the acceptation that our garments are not brand new or bought directly from wholesale manufacturers.

Although our inventory is inspected very carefully and our descriptions of listings are written as accurately as possible, on the rare occasion we may overlook a fault in a garment and if so, please contact us directly with photo evidence so we can rectify this issue as we see fit. 

Due to the 'previously owned' nature of our inventory, returns are only accepted on the rare occasion that:

  • The incorrect garment has been sent to you
  • The garment was inaccurately described
  • The garment is faulty (without mention on its listing) 

Please note that if a 'return' is necessary, postage costs may be excluded in the refunded payment, and payment may not always be refunded in the same payment method. 

We try our utmost hardest in providing you with designer apparel at exceptionally low prices and we hope to provide you with a hassle free shopping experience with us. 

All queries will be responded to within 48 hours AEST
We appreciate your patience and understanding,
for further assistance please contact us at: info@nicoraboutique.com
Returns on Cosmetics and Accessories are strictly prohibited for hygiene purposes.